Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account information: email address and username
• Usage data: generation history, prompts, and platform interactions
• Generated content: images and videos you create (stored temporarily)
• Payment information: processed securely through Stripe, PayPal, and Apple Pay; we do not store card details

2. How We Use Your Information

• Providing and maintaining the service
• Managing your account and authentication
• Processing payments and managing your wallet balance
• Enforcing our Terms of Service and content policies
• Improving the platform and user experience

3. Data Retention

Generated content (images and videos) is automatically deleted after 24 hours. Account data is retained while your account is active. If you delete your account, your personal data will be removed in accordance with applicable regulations.

4. Third-Party Services

We use the following third-party services:

• Stripe: for credit/debit card payment processing via Stripe
• PayPal: for PayPal and Apple Pay payment processing
• Cloud infrastructure providers: for hosting and content delivery

These providers have their own privacy policies governing how they handle your data.

5. Cookies & Local Storage

We use browser local storage to store authentication tokens for session management. We do not use tracking cookies or third-party analytics cookies.

6. Data Security

We implement appropriate security measures including encrypted authentication, secure password-less login via magic links, and encrypted data transmission. However, no method of electronic transmission or storage is 100% secure.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request deletion of your account and associated data
• Export your data in a portable format
• Withdraw consent for data processing

8. Children's Privacy

Qiklab is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a user is under 18, we will take steps to remove their account and data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting a notice on the platform. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy, please contact us at support [at] qiklab [dot] com or join our Discord.